Corporate Social Responsibility

Our Commitment to Giving Back
At Phoenix Medical, we’re not only dedicated to delivering the highest quality products and educational courses—we’re also deeply committed to giving back to the community. Through charity work and fundraising initiatives, we aim to make a positive impact both locally and within our industry. From supporting food banks to raising funds for meaningful causes, our goal is to help as many people as possible.
Causes We Care About
We choose to support charities that align with our values, particularly those focused on free acupuncture services and the protection of animals exploited for medicinal use. Our passion for ethical healthcare and community wellbeing drives every initiative we support. We regularly share updates on our blog about the charity work we do so be sure to check back often!
Healing Without Harm – Supporting Animals Asia

As firm advocates against the use of animal products in traditional Chinese medicine, we are proud to support Animals Asia in their mission to end the exploitation of animals for healthcare.
Through our Healing Without Harm campaign, we promote herbal alternatives and raise awareness about ethical, cruelty-free medicine. Our #SubstituteSaturday series on Instagram shares herbal substitutions for animal-derived ingredients, and we extend this message through blogs, printed materials, and conference exhibitions.
Since 2018, we’ve donated a portion of our profits to Animals Asia, and our customers can also contribute at checkout. From charity raffles at trade shows to ongoing promotions, we work to raise both awareness and funds.
The donations we collect help fund life-saving surgeries for moon bears rescued from bile farms, as well as support the creation of new bear sanctuaries across Asia.
Join us in creating a world where healing never harms.
World Medicine – Acupuncture for Crisis Recovery
World Medicine is a charity delivering acupuncture to those affected by trauma, poverty, and natural disasters. Following the Grenfell Tower tragedy in 2017, Phoenix Medical began supporting this cause by donating acupuncture needles and clinical supplies to over 50 volunteer practitioners.
We continue to supply World Medicine with safe, high-quality materials to ensure volunteers can offer free, effective treatments to those in need.

Supporting Community Health Initiatives

Beyond our primary charity partners, we proudly support several organisations providing acupuncture to vulnerable communities:
- Leeds Cancer Support: Since 2018, we’ve partnered with the Leeds Cancer Centre, which offers a 10-week Auricular Acupuncture course using the NADA protocol to support men undergoing prostate cancer treatment. Phoenix donates detox needles and educational posters to help facilitate these vital sessions.
- Positive East Ear Acupuncture Clinic: A longstanding leader in HIV care, Positive East recently launched its first auricular acupuncture drop-in clinic, led by NADA practitioner Truus Jansen. We’ve contributed detox needles and ear seeds to support their efforts to provide free, holistic treatment.
At Phoenix Medical, we believe that health, compassion and ethics can go hand in hand. We’re proud to support practitioners and organisations that make a meaningful difference—and invite you to be part of that journey.
Phoenix Medical
Phoenix Medical is committed to upholding the highest standards of Chinese medicine practice across the UK and Europe. We adhere to strict guidelines and regulations, supplying our products exclusively to registered healthcare practitioners.