Dispensary Services

Dedicated Dispensary Services for Practitioners

At Phoenix Medical, we are dedicated to supporting practitioners with a comprehensive dispensary service, providing a reliable, efficient, and convenient solution tailored to meet your clinical needs. 

Our dispensary staff receive extensive training and work in accordance with RCHM and ATCM guidelines. Our entire operation is regularly audited by external professional bodies to ensure we maintain the highest standards. With our considerable expertise, stringent quality standards and vast range of herbal inventory; you can prescribe confidently, knowing your patients are in good hands. 

As an NHS-approved supplier, we take pride in over a decade of experience partnering with universities and research organisations assisting with a wide range of NHS clinical trial projects.

Why Choose Us?

◈ High-Quality Ingredients  

We are committed to offering the highest quality ingredients. Using the spray-drying granulation method, these granules deliver higher concentrations and greater purity without the need for added fillers. They are easily soluble in warm or hot water. 

At Phoenix, we provide more than 600 varieties of authentic DaoDi dried herbs and concentrated herbal granules, including over 70 Pao Zhi processed herbs. 

◈ Quality Assurance 

All products are 100% non-sulphur treated and fully traceable to their origin. Every batch of herbs undergoes a thorough examination; any batches that do not comply with our standards and regulations are rejected.  

Efficient Online Ordering System 

A simple and intuitive online ordering system with features including: 

  • Instant price calculations 
  • Pre-set adaptable commonly used formulas 
  • Quick and easy repeat prescription option 
  • Address management system 
  • Secure online payment options 

Our system is fully optimised for use on computers, tablets and smartphones. 

◈ Personalisation 

Upload your logo to give your prescription labels a personalised look.  

◈ Flexible Prescribing Options
We provide a variety of convenient formats to suit your clients’ needs; including dried herbs, granules, capsules, tablets and sachets — designed for ease and flexibility. 

◈ Speak to an actual person 

No robots, AI or live chats here! We offer a dedicated customer service team who are ready to offer support; you can reach us either on the phone or via email. 

Express Service 

We provide a fast turnaround for prescriptions placed with us. Orders submitted before 14:00 GMT are dispatched the same day, all of which are securely packaged and clearly labelled. Additionally, a comprehensive tracking system ensures full transparency and visibility throughout the entire process. 

We offer a free next – day delivery on orders within Mainland UK.  

Granules & Extracts


We offer over 340 concentrated herbal extracts, processed using advanced Spray Drying Granulation methods. These granules are 100% water-soluble, gluten-aware, and tailored with Paozhi-processed herbs for enhanced clinical efficacy.

Get Started

If you’re a qualified practitioner, you can sign up to our dispensary service today for access to:

  • Fast, easy prescription submissions
  • Transparent pricing
  • Secure online payments
  • Outstanding support

🔗 Register Here or contact us at dispensary@georgeh103.sg-host.com

Phoenix Medical

Phoenix Medical is committed to upholding the highest standards of Chinese medicine practice across the UK and Europe. We adhere to strict guidelines and regulations, supplying our products exclusively to registered healthcare practitioners.

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Customer Service

Connect

5 Lonebarn Link, Chelmsford, Essex, CM2 5AR, United Kingdom.
Monday – Friday
9.00am – 5.30pm GMT excluding UK bank holidays
+44 1245 350822

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